Choneize Web Bureau (“we,” “us,” or “our”) is a remote digital services company based in Kyaliwajjala, Kampala, Uganda. We provide WordPress website design, content writing, graphic design, and online tools. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website (choneize.com) or engage our services.

By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect the following information when you contact us, submit project requests, or use our services:

Full Name
Email Address
Phone Number
Project files, briefs, or other materials submitted for work
Messages sent via our contact forms

1.2 Automatically Collected Data

We may collect information automatically when you use our website, including:

IP Address
Device type and browser type
Pages visited and time spent
Referring websites
Cookie data via our cookie consent banner
Analytics data (e.g., via Google Analytics)

This data helps us monitor performance, improve user experience, and track website usage.

2. How We Use Your Information

Personal data is used solely for purposes related to our services:

Communicating with clients and responding to inquiries
Providing services such as web design, content writing, and graphic design
Reviewing, managing, and delivering projects
Improving our website, tools, and offerings
Analytics and performance tracking
Customer support and service follow-ups
Record keeping and invoicing

We do not sell or rent personal information to third parties.

3. Payment Information

Payments for projects are handled directly between Choneize and the client via:

Stanbic Bank or Pioneer Bank transfers
Any other mutually agreed direct payment method

We do not store or process card details or online payment data on the website.

4. Cookies and Tracking

We use cookies and analytics tools to improve user experience and monitor website performance.

Google Analytics is used to track visitor metrics.
Cookies are used to remember preferences and consent settings.

You can disable cookies through your browser settings, but some website features may not function correctly without them.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or alteration.
However, no online platform can guarantee 100% security.

6. Data Retention

We retain personal information only as long as necessary for service delivery, project completion, and legal compliance.
Project files are stored for a reasonable time to ensure delivery and client satisfaction.

7. Sharing of Information

We may share information only in limited circumstances:

With your consent
With trusted service providers (e.g., analytics tools, website hosting)
When required by law or legal obligations

We do not sell, trade, or share personal information with unrelated third parties.

8. User Rights

You have the right to:

Access your personal information
Request corrections or updates
Request deletion of personal data
Withdraw consent for processing
Request information on how your data is used

To exercise these rights, contact us at: enoch@choneize.com

9. Third-Party Links

Our website may contain links to third-party websites. Choneize is not responsible for the privacy practices or content of these websites. Your use of third-party sites is at your own risk.

10. Online Tools

Future online tools under Choneize will each have their own privacy policies and terms. Users must review and agree to those before using any tool.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of any updates.

12. Contact Information

For questions, concerns, or requests regarding your personal information:

Choneize Web Bureau
Kyaliwajjala, Kampala, Uganda
📧 enoch@choneize.com